When it comes to men’s hair cutting I have found over the years there are 7 essential steps to delivering a great haircut. My personal feeling with men’s hair cutting is the term haircut experience is over used. As a barber shop owner for two decades with 450,000 customers served per year I have come up with 7 basic steps to ensure customer satisfaction.
7 Steps To A Great Men’s Haircut – Step 3 – Your Barber Station
After your customer sits down the next thing he will be looking at and judging is your work station. The mirror should be clean and without streaks. There should not be any spots from hairspray or the water bottle. Your counter top should also be clean and clutter free. There should not be any hair clippings left over from the previous customer. All of your products should be lined up in an orderly manner with the labels clearly visible to your customer. All caps and tops to the products should be replaced and screwed on tightly.
All of your tools should be cleaned and disinfected before bringing your client to the chair. Cleaning should never be done in front of the client while they are sitting down. No one wants to watch you brush off your previous customer’s hair clippings from your clippers and combs. All of your cutting tools should be placed neatly in drawers, on hooks, and/or lined up orderly on your counter top with a clean towel placed underneath. The towel will protect your tools from getting damaged from placing them down too hard on the counter top surface. It is also an easy way to get rid of the hair clippings from the previous customer.
All of your combs should be cleaned and placed in your barbicide container in between haircuts. The container should be on you counter visible to your customer with the label facing out. This way they can read all of the bacteria and diseases the disinfectant solution kills. Your combs and brushes should be completely submerged in the liquid. You also have to clean out the container and change the solution whenever you can see a lot of particles moving around in the jar.
I am very excited to be presenting my popular One Day Men’s Hair Cutting Academy on January 13th, 2014 at the award winning Gregory’s Barbershop in Albany, New York. The class will be limited to only 10 attendees so act fast and reserve your seat as soon as possible!
Greg Zorian’s Next Men’s Hair Cutting Academy Will Be Held On January 13, 2014 :
The class will be one full day of hands – on men’s hair cutting/barbering education that I will be teaching with outstanding educator to ensure that everyone gets the special attention they need. I will be covering all types of men’s cuts ranging from long men’s layer cuts to pompadours to fades and flat tops. Become a master of challenging men’s hair cutting techniques such as scissor and clipper over comb. You can view the detailed course outline below the photo gallery.
The class will also include one male manikin head to work on, a complimentary copy of my Barbering Basics DVD valued at $99.95, snacks and beverages, as well as a catered lunch.
Morning Session: 9 a.m. – 1:00 p.m.
Introduction to men’s haircut shape and sections (terminology)
Introduction to basic men’s haircutting techniques (terminology and demonstration)
Scissor Over Fingers
Scissor Over Comb
Clipper Over Comb
Blade On Skin
Class will demonstrate correct holding of tools, body positioning in relation to the head, and correct posture for cutting
Two hands – on haircuts on mannequins incorporating Scissor Over Fingers, Scissor Over Comb, and Clipper Over Comb.
Long men’s layer cut with disconnected bangs
Catered Lunch: 1:00 p.m. – 2:00 p.m.
Evening Session: 2:00 p.m. – 6:00 p.m.
Three hands – on haircuts on mannequins focusing on all of the basic men’s haircutting techniques:
Professional Business Haircut
Ivy League Haircut
Q&A: 6:00 – 6:30
Please contact us at email@example.com or call me at 518-629-5394 to reserve your seat today!
When it comes to men’s hair cutting I have found over the years there are 7 essential steps to delivering a great haircut. My personal feeling with men’s hair cutting is the term haircut experience is over used. As a barber shop owner for two decades with 450,000 customers served per year I have come up with 7 basic steps to ensure customer satisfaction. Before I get into step 1 of this blog series there a 3 things that are a must no matter what for customer satisfaction:
2. Affordable Price
3. A Great Haircut
It is that simple. Guys do not need a whole lot of fluff. We want to get in and out with a great haircut, go to a nice place, and be treated well.
7 Steps To A Great Men’s Haircut Experience – Step 1
The Personal Greeting
I include this as part of the haircut because any communication with your customer is just as important as the haircut itself. When it is the next customers turn for their haircut greet them by name. Everyone likes the sound of their name. Do not call people by any other names such as dude, pal, chief, boss, buddy, etc. It is very unprofessional, impersonal, and inappropriate. Even if they are a friend of yours the other people in the waiting room do not know that. You can never go wrong with a professional greeting such as Mr., Sir, Dr., etc.
Always include a handshake with your greeting. Walk over to where your customer is seated or meet them halfway as they are walking to your barber chair. Introduce yourself or say hello if they are a “regular” with a firm handshake, smile, and eye contact. The eye contact lets them know that you care and are interested in them. They are not just another head through the door. Always be genuine. Every time you say something, back it up with positive body language and facial expressions.